Convincing your prospects to buy from you is a tough job, but have you ever thought you the process twice as difficult for both parties if your prospects are convinced, but do not know how to buy from you? No matter how good you are at convincing your prospects, they will not buy if they find the process cumbersome.
First, you want people to check your order form easily and smoothly. You can use a clear, concise paragraph to direct your prospects to your order so that the likelihood that they lost to a minimum. Alternatively, the chances of losing prospects by putting a prominent link to your order page from every other page on your site.
Also do you offer multiple payment options? Some people may feel comfortable paying via Paypal, some may only want to pay with a credit card and others might want to send a check. The more options you offer, the better your chances of covering your prospects’ desired payment method. Indeed, it would not feel hard to sell to a prospect only to find that they will not be able to pay you when they want.
On the other hand, you will want to prove you are a credible merchant. Is your order form secured using encryption technology?You might want to look into SSL for this. You can also offer a money back guarantee so that people rely on buying from you.What about after sales support? Who do they contact when they have problems after purchasing?
Alternatively customer testimonials, your contact information, address, and so on to your prospects’ bolstering confidence. Let them feel safe about buying something from you, a total stranger to them on the other side of the Internet.
As a conclusion, it would be very sad if you sold hard and sold well to a prospect and something goes wrong when he or she is ready to pay. Eliminate chance to maximize your winnings!